# OptiSolutions - Managed IT Services & Technology Solutions > Professional managed IT services, cybersecurity, business phone systems, and digital growth solutions for New England businesses. ## Company Overview OptiSolutions is a leading managed service provider (MSP) based in Providence, Rhode Island, serving businesses throughout New England including Massachusetts, Connecticut, and New Hampshire. Founded with a mission to deliver enterprise-grade technology solutions to small and mid-sized businesses, we provide comprehensive IT support, cybersecurity protection, and digital transformation services. ## Contact Information - **Phone**: (855) OPTI-911 (855-678-4911) - **Email**: info@getoptisolutions.com - **Address**: 1 Richmond Square Suite 125N, Providence, RI 02906 - **Website**: https://www.getoptisolutions.com - **Hours**: Monday-Friday 8:00 AM - 6:00 PM EST (24/7 Emergency Support Available) ## Core Services ### Managed IT Services (OptiTech) Complete IT infrastructure management including: - 24/7 proactive monitoring and maintenance - Help desk support with rapid response times - Server and workstation management - Patch management and updates - Vendor management and coordination - Strategic IT planning and consulting ### Cybersecurity Solutions Enterprise-grade security for business protection: - ESET endpoint protection deployment - Threat detection and response - Security awareness training - Vulnerability assessments and penetration testing - Compliance management (HIPAA, PCI-DSS, SOC 2) - Incident response planning ### Business Phone Systems (OptiVoice) Modern unified communications: - VoIP phone system implementation - Cloud-based phone solutions - Call center and contact center solutions - Video conferencing integration - Mobile workforce connectivity - SIP trunking services ### Digital Growth Services Online presence and marketing: - Website design and development - Search engine optimization (SEO) - Local SEO for service businesses - Google Business Profile management - Content marketing strategy - Social media management ### Payment Processing (OptiPay) Merchant services solutions: - Credit card processing - Point of sale (POS) systems - E-commerce payment integration - Mobile payment solutions - Competitive rate analysis ### Print Management (OptiPrint) Business printing solutions: - Managed print services - Copier and printer leasing - Document workflow optimization - Cost reduction analysis ### Connectivity Solutions (OptiConnect) Business internet and networking: - Business internet installation - Network infrastructure design - Fiber optic solutions - SD-WAN implementation - Wireless network solutions ### Security Cameras (OptiCapture) Commercial surveillance systems: - IP camera installation - Video surveillance systems - Access control integration - Cloud video storage - Remote monitoring capabilities ## Industries Served - Healthcare and Medical Practices - Legal and Law Firms - Financial Services and Accounting - Manufacturing and Industrial - Retail and Hospitality - Real Estate and Property Management - Construction and Trades - Non-Profit Organizations - Professional Services ## Service Area We provide on-site and remote IT services throughout New England: - Rhode Island (all areas) - Massachusetts (Greater Boston, South Shore, Cape Cod) - Connecticut (all areas) - New Hampshire (Southern region) ## Why Choose OptiSolutions 1. **Local Expertise**: Based in Providence, we understand New England businesses 2. **24/7 Support**: Round-the-clock monitoring and emergency response 3. **Flat-Rate Pricing**: Predictable monthly costs with no surprise bills 4. **Certified Engineers**: Microsoft, Cisco, and security-certified professionals 5. **Fast Response**: Average response time under 15 minutes for critical issues 6. **Proven Results**: 99.9% uptime guarantee with documented case studies ## Case Studies ### Truax Corporation A 65-year-old New England sewerage services company transformed from reactive IT chaos to fully managed infrastructure with 99.9% uptime, ESET protection on 45 endpoints, and 85% fewer IT disruptions. ### Danny's Appliance A 50-year-old Providence appliance retailer recovered from complete server failure. Full data recovery, 18 workstations deployed, and business restored within 72 hours. ## Getting Started Schedule a free IT audit to identify risks, reduce downtime, and discover improvement opportunities: - Call: (855) OPTI-911 - Visit: https://www.getoptisolutions.com/contact - Email: info@getoptisolutions.com ## Additional Resources - Services Overview: https://www.getoptisolutions.com/services - Case Studies: https://www.getoptisolutions.com/case-studies - Industries: https://www.getoptisolutions.com/industries - About Us: https://www.getoptisolutions.com/about - Contact: https://www.getoptisolutions.com/contact