Privacy Policy

1. Information We Collect

OptiSolutions collects information to provide better services to our clients. We collect information in the following ways:

Information You Provide

• Contact information (name, email, phone number, address)
• Business information (company name, industry, size)
• Project requirements and specifications
• Payment and billing information
• Communications with our team

Information We Collect Automatically

• Website usage data and analytics
• IP addresses and browser information
• Cookies and similar tracking technologies
• Device and connection information

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to comments, questions, and customer service requests
• Communicate about products, services, and promotional offers
• Monitor and analyze trends and usage
• Detect, investigate, and prevent fraudulent transactions

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To trusted service providers who assist in our operations
• When required by law or to protect our rights
• In connection with a merger, acquisition, or sale of assets
• To prevent fraud or security threats

4. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Secure backup and recovery procedures

5. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve our website functionality

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

6. Your Rights

You have the following rights regarding your personal information:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your personal information
• Request data portability
• Withdraw consent where applicable

7. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we securely delete or anonymize it.

8. Third-Party Services

Our website may contain links to third-party services. We integrate with:

• HubSpot for analytics and customer relationship management
• Payment processors for transaction handling
• Cloud service providers for data storage and processing
• Communication platforms for customer support

These third parties have their own privacy policies, and we encourage you to review them.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

10. Changes to This Policy

We may update this privacy policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us: