Your Business Technology Partner
Technology. Communications. Payments. Simplified.
OptiSolutions helps businesses operate smarter through managed IT and cybersecurity, cloud phone systems, merchant services, and digital growth solutions — all backed by personalized support and a commitment to your success.
One Partner. Infinite Solutions. Your Business. Optimized.
Schedule a Free Business Consultation
Tell us what you need. Not sure yet? Choose General Consultation.
The Problem
You're Carrying Too Much Weight
Most businesses waste time and money managing multiple vendors, slow support teams, and disconnected systems. There's a better way.
Your Back Office Runs on Disconnected Systems
IT, payments, phones, and your website all live on separate platforms that don't talk to each other — creating manual work, duplicate data entry, and costly errors.
Your Systems Don't Work Together
You're managing multiple vendors, different interfaces, and fragmented data. No one takes responsibility when things break.
You're Exposed to Security Risks
Ransomware, data breaches, and compliance gaps. Your business is vulnerable because no one owns your entire security picture.
You're Managing Too Many Vendors
IT support, VoIP provider, web agency, card processor... Every vendor blames the other. Nothing gets fixed.
Our Solutions
Four Core Solutions. One Trusted Partner.
Managed IT, business phones, merchant services and digital growth — delivered and supported directly by OptiSolutions.
OptiTech
Managed IT & Cybersecurity
Secure, monitor, and support your technology with proactive IT management and responsive professional support.
Explore OptiTechOptiVoice
Business Phone Systems
Keep your team connected with modern, flexible cloud communications.
Explore OptiVoiceOptiPay
Merchant Services & POS
Simplify payment acceptance with merchant processing and POS solutions designed for your business.
Explore OptiPayOptiConnect
Websites & Digital Growth
Build a stronger online presence with professional websites, hosting, SEO, and digital marketing.
Explore OptiConnect
Professional Media Services. Photography and video production are available for select business projects and digital marketing engagements.
Learn moreWhy a Partner
Less Complexity. More Confidence.
Running a business is complicated enough. Your technology, communications, and payment systems shouldn't make it harder.
OptiSolutions helps businesses simplify operations by providing dependable solutions, responsive support, and a consistent point of contact for essential business technology.
Proactive Support
Address potential technology problems before they disrupt operations.
Flexible Solutions
Services designed to adapt as your business changes.
Personalized Service
Work with a team that understands your organization and its needs.
Integrated Technology
Connect essential business systems through one experienced solutions partner.
Month-to-Month Flexibility
Many of our managed services are offered on flexible month-to-month terms, so you stay because it works.
Equipment purchases or leases, financing, third-party software licenses and merchant processing agreements may carry their own terms.
The OptiSolutions Advantage
OptiSolutions Replaces Multiple Vendors.One Partner. One Relationship. One Accountable Team.
We handle your managed IT, cybersecurity, business phones, merchant services, websites and digital marketing. The essential technology your business runs on — all from one trusted Rhode Island company that picks up the phone and takes responsibility.
Get Your Free Business Optimization ReviewReduce downtime with 24/7 proactive monitoring
15-minute emergency response — we actually answer
Protect your business from ransomware & security threats
Simplify operations — consolidate your vendors
One relationship, one partner, zero finger-pointing
Scale confidently with integrated business solutions
15 Min
Emergency Response
24/7
Monitoring & Support
100+
RI Businesses Served
15+
Years of Local Trust
How OptiSolutions Works
One Relationship. Every Step Covered.
OptiSolutions is more than a vendor — we're an accountable partner. Here's how the relationship works.
Discover
We learn your business — how your organization operates, the vendors and systems you currently rely on, where costs overlap, and where operational gaps may exist.
Optimize
We simplify what makes sense. Our team identifies opportunities to consolidate, improve and optimize your IT, phone systems, payment processing and website and marketing services — and connect you with trusted partners for needs like payroll and insurance.
Support & Grow
One partner that grows with you. As your business evolves, OptiSolutions remains an accountable partner helping support, improve and expand the systems and services behind your organization.
Why OptiSolutions
Local Expertise.
Real Accountability.
We're not a call center or a national chain. We're a Rhode Island company that takes ownership of your business operations.
Talk to Our Team15-Minute Response Guarantee
When something breaks, every minute costs you money. Our team picks up the phone in 15 minutes or less — and we're on-site within 2 hours for critical issues.
Average first-response: 8 minYour Neighbors, Not a Call Center
We live and work in the same communities you do. No offshore helpdesks, no runaround. You get a local engineer who knows your building, your team, and your setup.
Serving RI businesses since 2009One Vendor, Full Accountability
IT, phones, payments and your website — one accountable partner coordinates it all. No more finger-pointing between vendors when something goes wrong. We own the outcome.
IT + Phones + Payments + WebPredictable, Transparent Pricing
Whether you're using one OptiSolutions service or several, we'll clearly explain what you're paying for and what's included. Clear pricing, transparent agreements, no surprise charges.
Clear pricing. No surprise charges.Client Stories
Real Results for Real Businesses
Every engagement starts with a real business challenge. See how OptiSolutions helps organizations simplify operations, strengthen their systems, and move forward with confidence.
View All Case StudiesDanny's Appliance
From Complete IT Failure to Fully Operational in 72 Hours
The Problem
Catastrophic IT failure on a Monday night—warehouse, sales floor, customer data, and phone systems completely offline.
72 hrs
Full Recovery
100%
Data Recovered
0
Records Lost
Truax Corporation
Fully managed 24/7 infrastructure with ESET protection across 45 endpoints, automated patching, and 99.9% uptime.
The Problem
65-year-old sewerage services company drowning in reactive IT chaos, constant disruptions, and zero visibility into their infrastructure.
99.9%
Uptime
85%
Fewer Disruptions
45
Endpoints Secured
Fully managed 24/7 infrastructure with ESET protection across 45 endpoints, automated patching, and 99.9% uptime.
Voccola Law
Complete infrastructure modernization: new servers, CAT6 networks, ESET protection on 30+ devices, RMM monitoring, phone system, and digital presence management.
The Problem
Law firm operating on aging servers, unsecured endpoints, outdated networking, no monitoring, and vulnerable communications—putting client data and confidentiality at risk.
85%
Fewer Issues
99.9%
Uptime
30+
Endpoints Protected
Complete infrastructure modernization: new servers, CAT6 networks, ESET protection on 30+ devices, RMM monitoring, phone system, and digital presence management.
News & Recognition
Recognized Beyond the Work We Do
Independent coverage, business recognition and community leadership from organizations across Rhode Island and beyond.
Trusted by Rhode Island Businesses
Don't take our word for it — here's what our clients say on Google about working with OptiSolutions.
Opti-Solutions is hands-down the best IT company I’ve ever worked with. Their team is incredibly responsive, knowledgeable, and genuinely invested in making sure your business runs smoothly. Whether it’s troubleshooting, network improvements, cybersecurity, or strategic planning, they bring the perfect combination of expertise and professionalism. What really sets them apart is their proactive approach. They don’t wait for problems to happen— they help you stay ahead of them. Every interaction feels like you’re working with a true partner who cares about your success. They explain things clearly, deliver fast, and never make you feel like just another ticket in a queue. If you want an IT team that’s reliable, forward-thinking, and absolutely exceptional at what they do, Opti-Solutions is it. They’ve earned my trust 100%, and I recommend them without hesitation. Game-changer. Total peace of mind. Exceptional service. Run, don’t walk, to Opti-Solutions.
Patricia Lyons
Google review · 11 months ago
OptiSolutions is truly a great family-owned IT company. You don’t get the feeling that you’re just another customer — they genuinely care about the businesses they work with and take the time to understand your needs. Josh and his team are professional, knowledgeable, responsive, and always willing to go the extra mile to find the right solution. I really appreciate having an IT company that offers so many services in-house and doesn’t make you feel like you’re constantly being passed from one company to another. If you’re looking for a reliable, local, family-owned IT company that actually cares about its customers, I highly recommend OptiSolutions. Five stars all the way!
Corey Wellington
Google · a month ago
I’ve personally had such a great experience with OptiSolutions! They’re always quick to respond and get the job done whenever I have an issue, which is so important as a business owner. I also love that they offer so many different services, so I don’t have to go looking for multiple companies to handle different needs. They’ve helped my business in so many ways, from setting me up with their card processing machine to helping with social media and more. They’re flexible, helpful, and genuinely make things easier for me as a business owner. I highly recommend OptiSolutions to anyone looking for a company that can help support their business in multiple areas!
Rachel Pereira
Google · a month ago
Schedule Your Free IT & Security Audit
30 minutes with one of our engineers. You'll walk away with a clear action plan, priority fixes, and estimated ROI — no pressure to buy.
What's Included
Identify Security Risks
We scan your network, endpoints, and access controls to surface vulnerabilities before attackers do.
Evaluate Current IT Performance
We benchmark your infrastructure — uptime, response times, backup health — against industry standards.
Recommend Cost-Saving Improvements
You'll leave with a prioritized action plan and clear ROI estimates, not a sales pitch.
Your information is never shared or sold. We hate spam too.
Cybersecurity That Protects Your Business — Not Just Your Devices
Modern threats require proactive defense. OptiTech delivers layered cybersecurity built for real-world business risk.
Endpoint Protection
Protect every device from malware, ransomware, and advanced threats
Firewall & Network Security
Monitor and secure your network perimeter in real time
Email Security & Phishing Protection
Block malicious emails and prevent credential theft
Threat Monitoring & Response
Detect and respond to suspicious activity before it becomes a breach
Security Awareness Training
Train your team to recognize and avoid real-world threats
Compliance & Risk Management
Stay aligned with industry regulations and security best practices
Local IT Support — When You Need It Most
Proudly serving businesses across Rhode Island and Southeastern Massachusetts with fast, on-site support.
Service Areas
When something goes wrong, our local team is minutes away. Not hours. Not across the country — here in Rhode Island.
Why Choose Local?
Fast On-Site Support
2-hour guaranteed response — when your business is on the line, we show up.
Local Technicians
Familiar faces who know Rhode Island businesses, not a faceless help desk.
Personalized Service
We treat your business like our own — your success is our success.
Ready to Simplify?
One Partner. Zero Hassle.Infinite Possibilities.
OptiSolutions handles your IT, business phones, payments, and website and marketing. You focus on growing your business — we'll handle the rest.
OptiSolutions — Serving Rhode Island Since 2009