East Providence, RI · Family-owned since 2009
Technology. Communications. Payments. Simplified.
One local team for your IT and cybersecurity, phone system, card processing, and website. One number to call, one partner accountable for all of it.
Free and no obligation. We look at what you pay for today and show you where you can simplify.
The Problem
You're Carrying Too Much Weight
Most businesses waste time and money managing multiple vendors, slow support teams, and disconnected systems. There's a better way.
Your Back Office Runs on Disconnected Systems
IT, payments, phones, and your website all live on separate platforms that don't talk to each other — creating manual work, duplicate data entry, and costly errors.
Your Systems Don't Work Together
You're managing multiple vendors, different interfaces, and fragmented data. No one takes responsibility when things break.
You're Exposed to Security Risks
Ransomware, data breaches, and compliance gaps. Your business is vulnerable because no one owns your entire security picture.
You're Managing Too Many Vendors
IT support, VoIP provider, web agency, card processor... Every vendor blames the other. Nothing gets fixed.
Our Solutions
Four Core Solutions. One Trusted Partner.
Managed IT, business phones, merchant services and digital growth — delivered and supported directly by OptiSolutions.
OptiTech
Managed IT & Cybersecurity
Secure, monitor, and support your technology with proactive IT management and responsive professional support.
Explore OptiTechOptiVoice
Business Phone Systems
Keep your team connected with modern, flexible cloud communications.
Explore OptiVoiceOptiPay
Merchant Services & POS
Simplify payment acceptance with merchant processing and POS solutions designed for your business.
Explore OptiPayOptiConnect
Websites & Digital Growth
Build a stronger online presence with professional websites, hosting, SEO, and digital marketing.
Explore OptiConnect
Professional Media Services. Photography and video production are available for select business projects and digital marketing engagements.
Learn moreClient Stories
Real Results for Real Businesses
Every engagement starts with a real business challenge. See how OptiSolutions helps organizations simplify operations, strengthen their systems, and move forward with confidence.
View All Case StudiesDanny's Appliance
From Complete IT Failure to Fully Operational in 72 Hours
The Problem
Catastrophic IT failure on a Monday night—warehouse, sales floor, customer data, and phone systems completely offline.
72 hrs
Full Recovery
100%
Data Recovered
0
Records Lost
Truax Corporation
Fully managed 24/7 infrastructure with ESET protection across 45 endpoints, automated patching, and 99.9% uptime.
The Problem
65-year-old sewerage services company drowning in reactive IT chaos, constant disruptions, and zero visibility into their infrastructure.
99.9%
Uptime
85%
Fewer Disruptions
45
Endpoints Secured
Fully managed 24/7 infrastructure with ESET protection across 45 endpoints, automated patching, and 99.9% uptime.
Voccola Law
Complete infrastructure modernization: new servers, CAT6 networks, ESET protection on 30+ devices, RMM monitoring, phone system, and digital presence management.
The Problem
Law firm operating on aging servers, unsecured endpoints, outdated networking, no monitoring, and vulnerable communications—putting client data and confidentiality at risk.
85%
Fewer Issues
99.9%
Uptime
30+
Endpoints Protected
Complete infrastructure modernization: new servers, CAT6 networks, ESET protection on 30+ devices, RMM monitoring, phone system, and digital presence management.
Trusted by Rhode Island Businesses
Don't take our word for it — here's what our clients say on Google about working with OptiSolutions.
My experience with working with OptiSolutions was nothing short of EXCEPTIONAL!! My daughter's laptop was experiencing issues, stemming from an interrupted systems update. Not having time to work on it, I then brought it to OptiSolutions. Kaylie was there to start the process. She was kind, helpful, and transparent. She let me know it will be assigned to a technician and that they would contact me later. And that is exactly what happened. Shortly after dropping it off, I got a call from Remmy who had already resolved the issues. He let me know that all is working and that he was running tests just to make sure all is fine. I went back later that afternoon and picked up the laptop. All was working as expected and my daughter didn't miss a beat with her schoolwork!! Thank you OptiSolutions for your exceptional service!! From the intake all the way to the resolution, they kept me informed and were transparent with what was being done. Unlike the tech support from big electronics stores, they offer a personalized service and treat you like a person, not just another customer. They offer better prices and better services. A true "win-win" solution!!
Marc Pereira
Google review · a month ago
OptiSolutions is truly a great family-owned IT company. You don’t get the feeling that you’re just another customer — they genuinely care about the businesses they work with and take the time to understand your needs. Josh and his team are professional, knowledgeable, responsive, and always willing to go the extra mile to find the right solution. I really appreciate having an IT company that offers so many services in-house and doesn’t make you feel like you’re constantly being passed from one company to another. If you’re looking for a reliable, local, family-owned IT company that actually cares about its customers, I highly recommend OptiSolutions. Five stars all the way!
Corey Wellington
Google · a month ago
I’ve personally had such a great experience with OptiSolutions! They’re always quick to respond and get the job done whenever I have an issue, which is so important as a business owner. I also love that they offer so many different services, so I don’t have to go looking for multiple companies to handle different needs. They’ve helped my business in so many ways, from setting me up with their card processing machine to helping with social media and more. They’re flexible, helpful, and genuinely make things easier for me as a business owner. I highly recommend OptiSolutions to anyone looking for a company that can help support their business in multiple areas!
Rachel Pereira
Google · a month ago
Local IT Support — When You Need It Most
Proudly serving businesses across Rhode Island and Southeastern Massachusetts with fast, on-site support.
Service Areas
When something goes wrong, our local team is minutes away. Not hours. Not across the country — here in Rhode Island.
Why Choose Local?
Fast On-Site Support
On-site within 2 hours in our main service area — when your business is on the line, we show up.
Local Technicians
Familiar faces who know Rhode Island businesses, not a faceless help desk.
Personalized Service
We treat your business like our own — your success is our success.
Ready to Simplify?
One Partner. Zero Hassle.Infinite Possibilities.
OptiSolutions handles your IT, business phones, payments, and website and marketing. You focus on growing your business — we'll handle the rest.
OptiSolutions — Serving Rhode Island Since 2009