IT & Business Technology for Retail Stores & E-Commerce
If the register is down, the store is closed, whatever the sign on the door says.
Where Technology Gets in the Way
Retail technology fails at the worst possible time because that is when it is under the most load: a Saturday rush, a holiday weekend, the first day of a sale. Point of sale, the card reader, the receipt printer, and the internet connection all have to work at once.
Margins are thin enough that processing fees matter. Many retailers have not looked closely at a statement since they signed up, and have no easy way to tell whether the rate they pay is the rate they were promised.
What We Take Off Your Plate
Point of sale that stays up
Setup, support, and a local team to call when a terminal or printer fails mid-shift.
Lower processing costs
A plain-language review of your statements and options that fit your volume.
In-store and online, connected
Payment and inventory systems that agree with each other across the counter and the website.
Customer data security
Network separation between registers, back office, and guest Wi-Fi, with PCI compliance support.
One Partner for All of It
Support tickets are answered within 15 minutes, by a local team based in East Providence since 2009.
Managed IT & Cybersecurity
Support for registers, back-office PCs, and the store network, including multi-location setups.
Business Phone Systems
One number across locations, with calls routed to whoever is free.
Payments & POS
Card processing, modern POS, mobile readers, and online checkout.
Websites & Digital Growth
An online store or catalog, with local SEO so nearby shoppers find you.
Case study
Danny's Appliance: Full Business Environment Rebuilt in 72 Hours
After total IT failure, OptiSolutions recovered 100% of a local retailer's data, deployed 18 workstations, and rebuilt the business environment in 72 hours.
Read the case studySee What One Partner Could Simplify for Your Business
The Business Optimization Review is free and carries no obligation. We look at what you use and pay for today and show you where it can be simpler.
Related: Restaurants & Hospitality, Service & Trades, Construction & Trades. All industries